2022/2023 Year in Review

A year of challenge, change, and growth.

Nurse in medical room looking at camera
Inforgraphic: 173,802 Ambulatory (clinic) visits
Infographic: 110,678 ED visits

Message from our Chair and CEO

This past year, amidst a rapidly changing health care landscape, we have embraced change, navigated challenges, and reached significant milestones together. The year began with navigating new waves of COVID-19, which brought more infectious variants, higher Emergency Department volumes and acuity, and longer wait times for surgeries, all while dealing with a system-wide staffing shortage. Our health care system is indeed under strain, but in the world of health care, failure is not an option. The families and patients we serve rely on us to be there for them in their greatest times of need. So instead, with an ‘honoured to care’ mindset we dug deep, and we got to work.

A look back at 2022/2023

A photo essay showing our #HonouredToCare mindset.

Infographic: 65,000+ Virtual visits
Infographic: 6,906 Kiosk registrations
Infographic: 12,000+ Patient Connect registrations

Clinical excellence

Kim holding both thumbs up outdoors

Kim is no stranger to Oak Valley Health. She has been a Stouffville resident for over 30 years, and both of her children (now in their early 20s) were born at Markham Stouffville Hospital (MSH). Fifteen years after her children were born, Kim found herself back at MSH under less than ideal terms.

Read about Kim’s patient journey with the Breast Health Centre and Chemotherapy Unit at Markham Stouffville Hospital.

Infographic: 21,591 COVID-19 swabs
Infographic: 266,988 DI exams
Infographic: 1,651,812 Medications barcoded, dispensed, and administered

Commitment and strategy

Jo-anne Marr at Uxbridge Hospital, standing at a podium with slogan: Building Ontario

Oak Valley Health continues to grow with its community, and as the population around our hospitals further expands, so must we. Last year, we continued on our journey to redevelop Uxbridge Hospital.

Admin and Staff at the raising of the Pride Flag June 2023

We are also in the process of getting approval for Markham Stouffville Hospital redevelopment, which would include additional patient spaces.

Infographic: $19,100,000 MSHF funds raised
Infographic: $2,398,539 UXBF Funds raised
Infographic: 934 Volunteers

Our people

A staff member helping an elderly patient with a jigsaw puzzle

In March, we launched our 2023-2026 People Plan. We worked with all areas of the organization through an extensive engagement process, a literature review, and consultations with external health care human resources experts.

Priorities we are focusing on are based on internal feedback. We asked what was going well, what was not, and we consolidated the feedback into three strategic pillars, building a people-centred culture, developing new ways of working and delivering care, and creating a strategic talent management system.

Infographic: 586 Professional staff (physicians, midwives, dentists)
Infographic: 3,180 Staff
Infographic: 774 New hires

Awards received in 2022/2023

Financials

View the revenues and expenses for 2022/2023.

2021/2022

Last year’s Year in Review can be viewed online.